Frequently Asked Questions

---

 If a task can be done using a computer and an internet connection, our skilled virtual assistants can handle it with confidence. We provide businesses with dedicated, hardworking professionals who are experienced in various industries and familiar with a wide range of software platforms.

Our virtual assistants can manage and create digital assets for your business, including but not limited to:

• Managing social media, engaging with customers, and handling interactions
• Organizing and managing digital files efficiently
• Setting up, optimizing, and managing eCommerce stores
• Editing videos and creating animated graphics
• Producing and editing podcast audio
• Branding, merchandising, and corporate identity development
• Crafting creative and administrative content
• Designing custom graphics, T-shirts, and unique logos
• Implementing digital marketing strategies, including website and social media SEO
• Updating and maintaining client information databases
• Drafting legal documents such as contracts, agreements, and depositions
• Designing and developing professional company websites from the ground up
• Enhancing and overseeing CRM systems

And that’s just the beginning! Our virtual assistants help businesses save both time and money by streamlining processes and handling essential tasks efficiently.

At Precision Remote Hub, we stand out because of our commitment to both our Virtual Assistants and Clients.

From day one, we invest in our VAs, treating them like family and equipping them with top-tier training. Through our Precision Remote Hub Process, they gain expertise in business etiquette, CRM software, SEO, digital marketing, design principles, and more.

Once they complete our intensive training, they receive ongoing support from our Quality Assurance Specialists (QAS), Account Managers (BAMs & CAMs), and IT team—ensuring they’re always learning and growing to serve businesses better.

We keep things transparent, simple, and flexible—no long-term contracts, no setup fees, and no penalties for ending service. Plus, if your VA doesn’t log any hours, you’re not charged.

Each client gets a dedicated Client Account Manager (CAM) for easy support via email or phone. Our QAS team is also available to troubleshoot skill gaps and provide free refresher training for VAs when needed.

We also celebrate hard work through our VA of the Month program and continuously update our training to include the latest business tools—ensuring our VAs stay ahead of the curve, at no extra cost to you.

With Precision Remote Hub, you get skilled, supported VAs and a hassle-free experience—so you can focus on growing your business.

Our simple 4-step process makes finding the right Virtual Assistant (VA) easy and hassle-free:

1. Share Your Needs

We start with a quick intro call to understand your business and match you with the best VA for your requirements.

2. Meet & Choose Your VA

You’ll review and interview recommended candidates, selecting the VA (or multiple VAs) that best fit your needs.

3. Secure Your VA

To ensure a smooth onboarding process, we require prepayment for the first month—this helps us:

✅ Reserve and assign the right VA for you

✅ Provide fair and consistent compensation to our VAs

✅ Streamline training and account setup

Your prepayment covers the first month of service, with no hidden fees—just a commitment to a successful partnership.

4. Start Working Together

Once onboarded, your VA seamlessly integrates into your team, assisting you and your staff as needed. They’ll help you free up time and focus on growing your business.

And that’s it! Join the many business owners who’ve leveled up their operations with a Precision Remote Hub VA. 🚀

 Our rockstar Virtual Assistants hail from the Philippines—a tropical paradise known for its warm hospitality and world-class work ethic.

Partnering with a Filipino VA means scaling your business efficiently while providing fair, above-average pay that improves their quality of life. Plus, Filipinos are known for their excellent English skills, making communication with your customers and vendors a breeze.

Beyond skills, they bring loyalty, adaptability, and a can-do attitude to the table—ready to tackle challenges and seamlessly fit into your workflow.

With a Precision Remote Hub VA, you’re not just getting support—you’re gaining a dedicated partner in success! 🚀 

 It all comes down to your workload and business needs! At Precision Remote Hub, we offer two flexible options:

• Part-Time VA – Up to 30 hours per week
• Full-Time VA – 30+ hours per week
  

Not sure which is right for you? Start by listing the tasks and projects you need help with. A clear job description will ensure your VA knows exactly what’s expected.

Need guidance? Our Sales Specialists are happy to help—schedule a quick call, and we’ll find the perfect setup for you! 

We track and monitor all of our virtual time using an online time tracking software. It tracks mouse and keyboard movements/activity and patterns. It also takes screenshots in timed intervals to ensure your Virtual Assistant is working on tasks related to your business's designated work hours.

Our Virtual Assistants are strictly instructed to track time only for work they are doing for you, in accordance with the schedule you set for them. You may set the schedule with your Virtual Assistant on a weekly basis, they will be there at those specified start/end times.

Our time tracking software also has detection of "cheating software" capability, activated through erratic mouse click or keyboard patterns which notifies us immediately to investigate.

Additionally, all Virtual Assistants whether Business, Multimedia, or Legal are required to submit end of day reports (EODs) to their clients. This will allow you to keep track of your Virtual Assistant’s work hours and productivity for the day for verification.

 We take accountability seriously! Here’s how we keep your Virtual Assistant on track:

✅ Time Tracking Software – Monitors activity levels, tracks mouse and keyboard movements, and captures periodic screenshots to ensure focus on your tasks.
✅ Scheduled Work Hours – Your VA follows a set schedule based on your preferences, ensuring availability when you need them.
✅ Anti-Cheating Detection – Our system flags unusual activity patterns, allowing us to investigate and maintain integrity.
✅ Daily Reports – Every VA submits an End-of-Day Report (EOD), so you always know what’s been accomplished.

With these measures in place, you get transparency, productivity, and peace of mind!

 Keeping your data secure is a top priority! Here’s how we ensure safety and compliance:

🔐 Legal Protection – All our Virtual Assistants adhere to the Philippines' Data Privacy Act of 2012, which safeguards your sensitive information.

🛡️ Background Checks – Every VA undergoes an NBI clearance (similar to an FBI background check) before joining our team.

🔑 Secure Access Options – You can either:

• Create a limited-access account for your VA within your systems.
• Set up remote desktop access to a designated work computer.

In the rare case of a data breach, the Data Privacy Act of 2012 ensures accountability and protection—even for international clients.

With these safeguards in place, you can focus on growing your business with confidence!
 

 Bringing a Virtual Assistant (VA) on board comes with major perks—here’s why it’s a smart move:

💰 Cost Savings – No need to pay for office space, equipment, benefits, or employee taxes. You only pay for the hours worked!
🕒 Flexibility – VAs work remotely, giving you more control over schedules and work hours.
🚀 Increased Productivity – Get the same (or even more) work done without the overhead costs of an in-house employee.

With a VA, you get top-tier support while keeping expenses low—a win-win for your business!

 Here at Precision Remote Hub we have no setup fees, no penalty fees, and a cancel anytime policy. We want to give you the confidence and assurance you deserve as our client.

Payments are made electronically, and your credit/debit card must be set to autopay. We send a bill with a notification every Monday, billing for the work week prior. A receipt will also be sent to your billing email address after each payment. If your VA did not clock any hours that week, you will not be billed. Simple as that.

While we trust and endorse our VAs to be honest and hard working people, please keep a close eye on your VAs weekly/monthly logged hours. Reach out immediately to your Client Account Manager (CAM) if you suspect some errors/foul play. Your CAM will investigate the issue and get back to you ASAP with an update or resolution.

Also, if you wish to update your billing information or if something changes, please reach out to your dedicated CAM to assist you.